These General Terms and Conditions regulate the relationship between the Seller and the Buyer when concluding transactions between them for the purchase and sale of goods and services through the online store and the Seller.

1. The seller is "Forex Trendline" Ltd, VAT: BG204934268. Correspondence address: BULGARIA, Sofia, postal code 1756, Darvenitsa, Prof. Marko Semov St. No. 27.

2. The Buyer is any adult natural or legal person who wishes to enter into a contract with the Seller for any of the goods or services offered by the Seller.

3. The seller is obliged to send the goods or services only in compliance with these General Terms and Conditions (GTC). Some of the clauses in these General Terms and Conditions are directly binding only on consumers under the Consumer Protection Act and do not apply to Buyers, whether legal entities or individuals who use the purchased products in their commercial or professional activities. Such clauses are explicitly mentioned as applicable only to Consumers natural persons who use the goods for purposes other than trade or professional activity. All other clauses in these General Terms and Conditions apply to each Buyer, regardless of its quality.

4. Upon purchase, the Buyer shall provide the Seller with the data necessary for concluding the contract of sale, namely names, email, telephone.

5. Before using the online store, the Buyer must register by providing the necessary data for registration, namely names, email, phone number. The buyer could also register using the social networks Facebook, Twitter or his own Google account. When registering an account, the Buyer must unconditionally agree to these General Terms and Conditions by checking the appropriate box.

6. Before the Client is bound by a contract or a proposal for concluding a contract, incl. distance contract or off-premises contract, the Seller provides the Customer in a clear and understandable manner all legally required information, unless it is clear from the context or the nature and character of the goods or services. The information under the previous sentence includes, but is not limited to, a description of the main characteristics and image of each product, the selling price including VAT, information on the methods of payment and delivery. The Seller and the Buyer enter into a valid contract for the purchase of goods or services from the online store, after the Buyer has followed the procedure for online order and has finalized the order. After the order is finalized, the Buyer receives a confirmation of the order by the e-mail or telephone specified by him, after which the Seller provides the Buyer with the goods or services. The moment of concluding the contract between the parties is accepted the moment of payment by the Buyer of the price of the goods, in a way chosen by him and at an address chosen by him. The Seller reserves the right to refuse to process the order even after sending its confirmation to the Buyer, and any amounts paid by the Buyer are refunded in full. The Seller may refuse to process the order when there are reasonable doubts that the order is non-authentic, including that it does not come from the Buyer described in the same or other technical reasons.

7. The goods and services that the Seller offers and provides are the following:

A) Educational courses for trading on financial markets - the product is entirely for educational purposes and should not be taken as investment advice or investment research and financial analysis or other forms of general recommendations related to transactions in financial instruments. The characteristics and content of the course are announced by the Seller on its website.

*A consultation (also called "mentoring") by a representative of the Seller is included with each educational course, and the duration of the consultation varies according to the chosen educational course, as well as according to the judgment of the Seller for each individual case. The seller is not bound by a specific duration of the consultation and it is entirely his prerogative. The consultation is provided upon request by the Buyer, and the request should be made within 6 months from the date of purchase of the educational course. After the expiration of this 6-month period, the consultation can be provided only at the discretion and decision of the Seller, without the latter being obliged to provide it.

B) Expert systems (robots) - Software that is installed on a trading platform ( https://www.metatrader4.com/ ). After receiving payment for the product, the Buyer receives a package with the files of the system by e-mail specified by him. A detailed installation guide for the software in the form of an article and / or video is sent with the package of documents. The license to use the software is 12 months.

C) Participation in a group for analysis of financial instruments and specific parameters for concluding transactions - the product is entirely for educational purposes and should not be taken as investment advice or investment research and financial analysis or other forms of general recommendations related to transactions with financial instruments. After paying a subscription fee, the Buyer joins a closed group in the application “Telegram” ( https://telegram.org/ ). In the group the Seller sends daily video analysis of financial instruments (currency pairs, gold, oil). The minimum term of the subscription for participation in the process group is 3 months, and the Buyer is not able to request a refund of a proportional part of the amount paid by him in case he participates in the group less time than planned, when it is at his request. Specific parameters for transactions with entry and exit level are periodically sent, as the Seller at no time engages the Buyer or any third party with the provided information - the information summarizes only part of the transactions that the Seller concludes.

D) Subscription Plan Trading analyses - the product is purely for educational purposes and should not be taken as investment advice or investment research and financial analysis or other forms of general recommendations related to transactions in financial instruments. After choosing a subscription plan from among those offered on the Seller's site, the Buyer receives daily analyzes of 20 instruments, incl. GOLD SILVER EURUSD and individual guidelines. After selecting the preferred subscription plan, the Buyer is redirected to stripe.com checkout, where they make a payment to the Seller, and the Seller does not retain the Buyer's credit and debit card information at any time. By selecting the subscription plan and paying for it, the Buyer also agrees that at the end of the period that they initially selected, the subscription plan will be renewed automatically and without asking for its consent again, and the payment will be made automatically by the credit/debit card, that the Buyer has provided to stripe.com. In the event that the Buyer does not wish to extend its subscription plan, they must, prior to its expiration, expressly state to the Seller that they does not wish its subscription to be extended and wishes to stop using the service. In the absence of an express refusal by the Buyer, the Seller is not obliged to refund amounts paid for subscription plans.

8. To purchase a product or service, the Buyer should select the desired product from the Seller's online store. The buyer should provide the necessary data for the conclusion of the contract of sale, namely names, e-mail, telephone number, method of payment.

By performing the actions under the previous sentences, the Buyer declares that he agrees with this GTC without having to explicitly indicate this consent again and in addition to his consent when registering his own account, whereby he confirms the order.

9. In case of inaccurate data provided by the Buyer for the provision of the goods or services, such as incorrect email or telephone, as well as inability to deliver the goods due to reasons beyond the control of the Seller, the Seller is not responsible.

10. After confirming the order and receiving payment, the Seller undertakes to provide the requested product or service within the period agreed with the Buyer.

11. In the event that due to the use of hardware or software by the Buyer difficulties arise or it becomes impossible to use the provided product or service, the Seller is not responsible. In this case, the Seller could, at its discretion, re-provide the Buyer with the goods or services without requiring additional payment for the purpose. The Buyer is not entitled to use the goods and services provided to him for purposes other than those provided by these General Terms and Conditions and according to the description on the Seller's website. No provision of these Terms and Conditions, nor any action of the Seller shall be construed and understood as a license or sublicense, or any grant of rights, exclusive or non-exclusive. The Seller's purposes are only the commercial purposes described in these General Terms and Conditions and on the Seller's website.

12. Methods of payment: bank transfer, online POS terminal, or other method of payment agreed between the parties, where applicable. Payments are made in advance in full.

13. The price includes VAT and is indicated in euros, as the specific price of the service is provided by the Seller.

14. The provision of the service shall be carried out within a term explicitly agreed between the parties in the contract between them. It is possible in case of force majeure, such as bad weather conditions, state of emergency, strikes, etc., the service will be delayed, and the Seller is not responsible for the delay. Upon completion of the service provided by the Seller, a statement of findings for its completion is signed between the parties, which is an integral part of the contract signed between the parties.

15. For the services offered by the Seller the right of withdrawal is not valid because the purchased product is a service and when purchasing and providing it, the service starts immediately and the consumer loses his right of withdrawal.

The right of refusal under Art. 50 of the CPA does not apply to Buyers natural persons who purchase products from the Seller for the purpose of their use in their commercial or professional activity or to Buyers legal entities.

16. The right of refusal under art. 50 of the CPA do not apply to contracts:

1. for the provision of services in which the service is fully provided and its performance has begun with the explicit prior consent of the consumer and confirmation by him that he knows that he will lose his right of withdrawal after the contract is performed in full by the trader;

2. for delivery of goods or services, the price of which depends on the fluctuations of the financial market, which cannot be controlled by the trader and which may occur during the term for exercising the right of withdrawal;

3. for delivery of sealed sound recordings or video recordings or sealed computer software, which are unsealed after the delivery;

4. for the provision of digital content which is not delivered on a material carrier, when the performance has started with the explicit consent of the user, who has confirmed that he knows that in this way he will lose his right of withdrawal.

17. In the event that you are not satisfied with the service/product you have purchased, please contact our support team and although we are not legally obligated, we will fully refund you. Refunds for products and services will be made no later than 30 days after the date of purchase. Exceptions are products and services that contain a digital download from the merchant's site and do not meet the conditions for a refund according to Art. 50 of the CPL. To be eligible for a refund, you must submit your request before 11:59 pm (UTC+2) on the 30th day after purchase. Also, you must not have watched more than 10% of the course to be eligible for a refund. If either or both of these conditions are not met, we reserve the right to refuse your refund request. Our Expert Advisors (robots) and the "Signal and Analysis" group subscription are products and services that do not meet the conditions for a refund and therefore are non-refundable. The purpose of this policy is to give people the opportunity to try our products and services, and if they change their mind or don't like the products and services, they can get their money back.

18. The provisions of the Obligations and Contracts Act or the Consumer Protection Act do not apply to the guarantee of the goods, as the nature of the goods and services does not presuppose this. In case of a software problem with the robot purchased by the Buyer, the Buyer should contact the supplier of the software product and its support center. The seller could assist as much as possible.

19. The Seller shall not be liable in case the Buyer has not correctly interpreted the training courses purchased by him and the information provided to him in the group in Telegram, due to which he has not acquired new qualities and knowledge as a result of this performance. The goods and services offered by the Seller, as well as the information posted on its website are for general information and educational purposes and do not constitute a recommendation and / or advice for the purchase and / or sale of any financial instrument. The information contained on the site does not take into account the investment goals and financial capabilities of individual subscribers. The Buyer declares that he is aware of and agrees with the fact that before taking action in accordance with the materials posted on the Seller's website, it is necessary to assess whether they are suitable for him and, if necessary, seek professional advice from a third party. The prices of the currencies, commodities and stock exchange indices indicated in the materials may increase as well as decrease. This can lead to losses on the part of investors. Past achievements and gains are no guarantee of future success and results are not guaranteed. Margin-based financial instruments carry a high degree of risk and may not be suitable for all investors. Before investing, the Buyer should make sure that he understands all the risks associated with margin trading.

20. The Seller has the right to terminate at any time the services provided to the Buyer, immediately terminating the access of the Buyer to them, in the following cases:

A) The Buyer has shared the information received from the Seller publicly and in violation of these GTC;

B) the Buyer has disseminated or has started disseminating the information received from the Seller for purposes other than those provided for in these GTC and in the relations between the parties;

C) The Buyer uses the information received from the Seller for commercial purposes, reselling or disclosing it illegally in violation of these GTC and in the relations between the parties;

D) The Buyer has damaged the good name and reputation of the Seller by disclosing or disclosing false information at his address;

E) Other hypotheses provided for in these GTC and in the relations between the parties.

21. Service Availability

21.1. The Company strives to provide its services with high quality and without interruptions. However, users should be aware that, as the services rely on technology, technical issues, outages, crashes, and other malfunctions may occur, which are often beyond the Company's control.

21.2. Interruptions may be caused by issues with external providers, such as VPS hosting, network services, or financial brokers, as well as other factors such as force majeure circumstances and technical maintenance.

21.3. Due to the nature of these services and their dependence on various external systems, temporary unavailability from time to time is a normal and expected part of service provision.

22. External Providers

22.1. The Company's services depend on external providers, which include but are not limited to:

● VPS (Virtual Private Server) providers – for hosting and infrastructure management;

● Cloudflare – for DDoS protection and network traffic optimization;

● Brokers – for services related to financial operations;

● Other technology partners providing specific functionalities.

22.2. The Company is not responsible for service interruptions or degraded quality caused by issues related to these providers.

23. Liability Limitations

23.1. The Company is not liable for:

● Interruptions caused by force majeure events;

● Technical problems or maintenance carried out by external providers, including but not limited to failures of internet providers and hosting centers used by the Company;

● Security breaches caused by the user, including but not limited to loss of internet connection by the user or issues resulting from hardware or software problems with the user's computer/phone/tablet.

23.2. Some of the services provided by the Company include expert advisors for MT4 and MT5 platforms. The Company is not responsible for interruptions or improper functioning of these services caused by:

● MT4/MT5 platform settings;

● Lack of internet connectivity;

● Issues with third-party servers used by the Company;

● Scheduled maintenance interruptions.

24. Status Page

24.1. For transparency and convenience, the Company maintains a public status page where information is published about:

● The current status of the services;

● Scheduled maintenance interruptions;

● Incidents and known issues that may affect the service.

24.2. The status page can be accessed at [Link to the page] and is updated in real time.

25. Measures in Case of Service Interruptions

25.1. In the event of an unplanned service interruption, the Company will take the following steps:

● Promptly notify users via the status page and/or email;

● Prioritize service restoration as quickly as possible;

● Investigate the causes and implement measures to prevent future issues.

26. The Seller is a controller of personal data and guarantees the inviolability of the information provided by the Buyer. Disclosure of personal data is possible in compliance with the statutory procedure. The Buyer is informed that in order to fulfill the obligations for delivery of the goods and services by the Seller, the latter will process, including store, the personal data submitted by the Buyer for the purposes of the Contract. Personal data will be stored, processed and accordingly deleted in accordance with the requirements of applicable law, as more information is contained in the Seller's Personal Data Processing Policy, published on its website.

27. A “cookie” is a small text file that is saved on a computer or mobile device through which the Buyer is visiting the website and is downloaded from it on subsequent visits. The Seller uses cookies in order to improve and facilitate each subsequent visit of the Buyer. Cookies are not used to store personal information or to disclose information to third parties. Detailed information about cookies is published on the Seller's website.

28. The seller does not infringe other people's intellectual property rights. The Seller does not guarantee that the access to the site will be uninterrupted, timely, secure and free from errors, as far as this is beyond the capabilities, control and will of the Seller. The goods and services provided by the Seller remain entirely non-copyright and their misuse by third parties, including by the Buyer (outside the purposes of the contractual relationship between the two parties) is subject to legal sanctions. The Buyer declares that he is aware that with these General Terms and Conditions and with respect to the relations between the parties, no intellectual property rights are transferred and nothing should be interpreted in this sense. During the performance of the services, the Seller may provide the Buyer with materials related to the performance of the service, which materials remain the property of the Seller.

29. Unless explicitly stated otherwise, each party to a contract that is still in force shall not be liable for non-performance, in whole or in part, and / or in cases where the obligations are outside the terms of the contract, in the case of that the failure to fulfill obligations has occurred as a result of force majeure. The party or its legal representative, who invokes force majeure, must immediately and comprehensively notify the other party of the occurrence of the event and take measures to prevent it in order to limit its consequences. The party or its legal representative, who refers to the event described above, is released from liability only if the occurrence of the event prevents him from performing the contract in good faith.

30. The Buyer undertakes to maintain the confidentiality of any information related to the conclusion, performance and existence of the contract and the relationship between the parties. The existence and terms of the contract should be considered as "Confidential Information" and should not be disclosed by either party. "Confidential Information" shall mean any information (provided in writing, orally or electronically) that is disclosed between the parties and that is clearly marked by the Seller as confidential or that can reasonably be expected by the Buyer to be confidential. Confidential information includes, but is not limited to: business, financial, accounting and marketing information, analysis, forecasts or projects, documentation, procedures, innovations, concepts, reports, drawings, sketches, plans, trade secrets, know-how and / or other intellectual property, personal and contractual relations between the parties.

31. The Buyer is responsible for the culpable non-fulfillment of its obligations under these General Terms and Conditions, and undertakes to indemnify the Seller for all losses, damages and lost profits caused as a result of the non-fulfillment.

32. The seller may change the current GTC at any time and publish them on its website, notifying the change in a prominent place on its website. If any provision in these GTC is declared null and void or inapplicable, the rest of them remain in force as long as it is sufficient to achieve the goals and intentions of the parties.

33. In the event of a dispute between the Seller and the Buyer, the Buyer has the opportunity to contact the local Alternative Dispute Resolution Authority (ADR) after failing to resolve the dispute with the Seller. The body for alternative dispute resolution for the territory of the Republic of Bulgaria is:

Joint Conciliation Commission at the Consumer Protection Commission based in Sofia, 4 A. Slaveykov Square.

To resolve the dispute between the parties, the Buyer could contact the Seller directly and in the spirit of good trade relations the parties could take measures to resolve the dispute. The seller receives alerts and complaints at his address of management, as well as his email, every working day and within his working hours.

34. These General Terms and Conditions are in compliance with the Bulgarian legislation. For all cases not settled by the present GTC, the current legislation in the Republic of Bulgaria shall apply, and the court disputes shall refer to the respective competent court in the Republic of Bulgaria.

How we intend to process your personal data

As a company engaged in the provision of specific goods and services, we process your personal data only to the extent we need to fulfill our obligations under our contract with you.

We will store the personal data you have provided to us for the purposes of fulfilling the contract for the provision of goods and services to which you are a party when sending a request or inquiry from our site, and for a longer period as required. of the applicable regulations governing the requirements for accounting and cash flow control of the company.

What data do we process:

In order to fulfill our obligations with you under our contract for the provision of services, as well as in order to prepare an offer for the conclusion of such a contract, we will process the following categories of your personal data:

1. names;

2. e-mail;

3. telephone;

In some cases, we may also collect other personal information, such as gender, age, city / country, previous experience, education, interests and preferences.

The listed categories of personal data are only those that you provide to us when making a purchase request or requesting an offer from us. We will not ask for any other personal data from you other than that for the performance of the contract for the provision of goods and services.

We may be required to process and store personal data on legal grounds and to achieve regulatory compliance, such as to prevent, establish or investigate a crime, prevent loss, fraud or other types of financial misuse.

What are your rights:

We would like to inform you that as a subject of personal data, the ORD (General Regulation on Personal Data Protection) grants you several additional rights compared to the previous legal framework. These include the following:

1. You have the right to ask us to access and correct or delete your personal data or to restrict the processing of the data subject, or the right to object to the processing if you believe that it is not carried out in the statutory manner.

2. You have the right to ask us to access and correct or delete your personal data or to restrict the processing of the data subject, or the right to object to the processing if you believe that it is not carried out in the manner prescribed by law.

3. You also have the right to data portability - this means that you have the right to request that personal data that you have provided to us and that relate to you be transmitted to you in a widely used machine-readable format, and that you have the right to request us to transfer this personal data to third parties without undue delay.

4. If at any time a dispute arises between you and us on issues concerning the legality of the activities for the processing of your personal data, you have the right to refer to the Commission for Personal Data Protection.

5. If you have any questions about this information, the protection of the privacy of your personal data to us, or you wish to exercise any of your legal rights to correct, restrict processing, access, portability and deletion, as set out in our Privacy Policy. protection of personal data, you can also contact us directly at the specified email address.

You can also find detailed information in our Privacy Policy, as well as in our Cookie Policy.

Detailed information can be found in our Privacy policy , as in Our cookie policy .

1. What is personal data?

Personal data is information that directly or indirectly identifies you as an individual, and indirectly means when it is combined with other information such as your name, postal address, e-mail address, telephone number, etc.

2. How do we process your personal data?

We at Forex Trendline Ltd. with UIC 204934268 (the site administrator) will use your personal data only for the purposes of the contract for the provision of goods and services to which you are a party when sending an inquiry or order from our site, as and for our newsletter marketing.

For direct marketing, we will use your personal data to send SMS and Viber messages, and by accepting this privacy policy, you give your explicit consent. Specifically, we will send SMS messages and three types of Viber Business messages for marketing purposes: transactional, promotional, and session-based.

We do not collect or process more or other types of personal data than we need to accomplish this purpose.

We will only use personal data as set out in this policy, unless you have given us your explicit consent to another use of your personal data, such as through an explicit statement of consent to send marketing messages.

3. What personal data do we process?

In order to fulfill our obligations with you under our contract for the provision of goods and services, we will process the following categories of your personal data:

1. names;

2. e-mail;

3. telephone;

In some cases, we may also collect other personal information, such as gender, age, city / country, previous experience, education, interests and preferences.

The listed categories of personal data are only those that you provide us when registering on our site or requesting an offer from us and placing an order. We will not ask you for any other personal data other than that for the preparation of an offer and for the performance of the contract for the provision of goods and services.

We may be required to process and store personal data on legal grounds and to achieve regulatory compliance, such as to prevent, establish or investigate a crime, prevent loss, fraud or other types of financial misuse.

4. Using the Home Page:

This Privacy Policy also applies to your use of our website with the following mechanics and features related to the protection of personal data.

(1). „Cookies“ : Our Website uses cookies and other technologies to improve the user's work and functioning of the Website, usability and security, as well as for the purposes of advertising effectiveness research. Please see our cookie policy for more details.

(2). Third party websites : For the convenience of our visitors, this portal contains links to various websites that are not linked, controlled or managed by us. The policies and procedures we describe here do not apply to these websites. We are not responsible for the security or protection of any data collected by these third parties. We encourage you to contact these websites directly for information on their data protection policies.

(3). „Mailchimp“ : We use MailChimp for mailing list subscriptions. Read more .

MailChimp privacy statement. Read more .

(4). „Clarity“ : We use Clarity in order to better understand our users’ needs and to optimize this service and experience. Clarity is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.

Clarity is GDPR-compliant as a data controller. For more information, see the Microsoft Privacy Statement .

5. To whom do we share your personal data:

(1). External service providers:

We will disclose your personal data only for the purposes and only to those third parties listed below - unless we have obtained from you additional consent for the transfer of personal data to other categories of third parties given elsewhere, such as by declaration of consent for a specific purpose. We will take appropriate measures to ensure that your personal data is processed, protected and transferred in accordance with applicable law.

(2). Transformation of a commercial company and purchase of units:

In connection with the conversion, restructuring, merger, sale or other transfer of assets, we will transfer information, including personal data, on a reasonable scale to the acquirer of those units or assets, and as necessary for the transfer of ownership, provided that the receiving party has agreed to treat your personal data in a manner that complies with applicable personal data protection legislation.

(3). Public authorities:

We will disclose your personal data to public authorities when required by law. For example, we will grant requests from courts, administrative and other public state or municipal bodies, which may include similar state or municipal authorities.

We do not transmit your personal data or any information that may concern you outside the territory of the Republic of Bulgaria.

6. Processing of personal data of children:

We do not collect or process personal data of children under the age of 18. If we learn that a child's personal data has been accidentally collected, we will delete the data in question in a timely manner.

7. Processing of special categories of personal data ("sensitive" data):

We do not collect or process the so-called special categories of personal data, namely: personal data revealing racial or ethnic origin, political views, religious or philosophical beliefs or trade union membership, as well as the processing of genetic data, biometric data for the sole purpose of identifying an individual, data on the health condition or data on the sexual life or sexual orientation of the individual.

8. Security of your data:

We take the security of your personal information seriously. We apply the appropriate level of protection and to this end we have developed reasonable physical, electronic and technical procedures to protect the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to transmitted, stored or otherwise processed personal data. Access to your personal data is allowed only to those employees, service providers or persons related to us on the principle of need for information for official purposes or who need it to perform their official duties. In the event of a leak of data containing personal data, we will follow all applicable notification rules in such cases.

9. What are your legal rights?

As a data subject, you have specific legal rights related to the personal data we collect from you. This applies to all processing activities that we carry out and undertake with your personal data and which are listed above. We respect your individual rights and will answer your questions adequately.

The list that follows contains information about your rights arising from the applicable data protection laws:

● Right of correction: You have the right to correct personal data concerning you. We make reasonable efforts to ensure that the personal data at our disposal and under our control, which is regularly processed, is accurate, complete, current and relevant, based on the latest information available to us.

● Right of restriction: You have the right to restrict the processing of your personal data if:

⚬ challenge the accuracy of your personal data for the period we need to verify their accuracy,

⚬ the processing is unlawful and you request a restriction on the processing instead of deleting your personal data,

⚬ we no longer need your personal data, but you require them for the establishment, exercise or protection of rights and legitimate interests, or

⚬ objections to the processing pending verification that our legal grounds take precedence over yours.

● Right of access: You have the right to ask us for information about the personal data we hold about you, including information about what categories of personal data we hold or control, what they are used for, where we obtained them from, if not directly from you. and to whom they were disclosed, if applicable. You have the right to a free copy of the personal data we hold about you. In accordance with applicable law, we reserve the right to charge a reasonable fee for any additional copy after the first one you may request.

● Right of portability: At your request, we will transfer your personal data to another controller when technically feasible, provided that the processing is based on your consent or contractual obligation. Instead of receiving a copy of your personal information, you may request that we transfer it directly to another administrator you specify.

● Right to delete: You have the right to delete your personal data if:

⚬ personal data are no longer needed for the purposes for which they were collected or otherwise processed;

⚬ you have the right to object to the further processing of your personal data (see below) and exercise this right to object to the processing;

⚬ the processing is based on your consent, you withdraw this consent and there is no other legal basis for the processing;

⚬ personal data have been processed illegally;

● unless processing is necessary for the following reasons:

⚬ to comply with a legal obligation that requires processing by us;

⚬ in particular, for archiving purposes in the public interest;

⚬ for the establishment, exercise or protection of rights and legitimate interests.

● Right to object: You may object at any time to the processing of your personal data in connection with your specific situation, provided that the processing is not based on your consent but on our legitimate interests or those of a third party. In such a case, we terminate the processing of your personal data, unless we prove that there are compelling legal grounds that take precedence over your interests, or for the establishment, exercise or protection of legal claims. If you object to the processing, please specify whether you wish to delete your personal data or restrict the processing by us.

● Right to lodge a complaint: In the event of an alleged breach of applicable data protection laws, you can lodge a complaint with the Data Protection Supervisor in your country of residence or at the place of the alleged breach. In the Republic of Bulgaria this body is the Commission for Personal Data Protection (CPDP).

Additional information needed to exercise your rights:

● Deadline: We will try to comply with your request to exercise rights or request information from us concerning your personal data within 30 days, and this deadline may be extended for specific reasons related to the specific legal right, or due to the complexity of your request.

● Restricting access: In certain situations we may not be able to give you access to all or part of your personal data due to legal provisions. If we deny your request for access, we will notify you of the reason for that denial.

● Impossibility of identification: In some cases we may not be able to verify your personal data based on the identifiers provided in your request. In such cases, when we cannot identify you as a data subject, we do not have the objective ability to comply with your request to exercise your legal rights as set out in this section, unless you provide us with additional information that would allow us to We identify you.

● Exercising your legal rights: To exercise your legal rights, please contact us at the addresses listed at the end of this policy.

10. Storage of your personal data:

In the general case, we will store the personal data that you have provided to us for the purposes of sale and delivery of goods and services, as long as we need them to perform the delivery, as well as for a longer period, as required by applicable regulations. the requirements for accounting and control of the company's cash flows. We keep the history of your purchases on the site for a period of 3 years ago.

11. Changes in current policy:

We reserve the right to change our data protection practices and to update and amend this policy at any time. For this reason, we invite you to consult the policy regularly. This data protection policy is current as of the "latest revision" date, which is listed at the top of this page.

12. Contact details:

The data of the personal data administrator are Forex Trendline OOD with UIC 204934268.

Please send your inquiries regarding data protection and any requests regarding the exercise of your legal rights to the email specified on the site.

Effective from: 06/15/2021

Last change: 09/12/2024

„Cookies“ are small text files that are downloaded to your computer or mobile device when you access websites. First-party cookies are those that are determined by the website you are visiting. Third-party cookies are those cookies that are used by domains other than the website you are visiting.

Like cookies, the technology of local storage, in case such is used , allows websites to store information on a computer or mobile device. Local storage is usually permanent, and unlike cookies, data in local storage is not automatically transferred to the Internet every time the website that stored it is visited.

We use cookies and similar technologies on our Website in order to:

● improve the presentation of relevant websites and the user experience,

● we measure the exposure of ads and online media by determining when, how often, on which websites certain online ads, media, and other content appear on your device.

Our website may use the following types of cookies:

1) Mandatory cookies:

These cookies are strictly necessary for the website to perform its functions. We use these cookies, for example, in the following cases:

* to establish the authenticity and identity of our users when they use our Site so that we can provide our services;

* so that we can perform our duties and maintain the security of our services.

2) Performance and functionality cookies:

These cookies are not strictly necessary, but allow us to customize your online experience with our websites. We use these cookies for example:

* to remember your preferences so that you do not have to enter information that you have already provided every time / for example, when entering your data for access to our services /;

3) Advertising cookies.

We use these cookies, such as:

* to obtain information about how you use our Websites, such as pages you visit or how you respond to advertisements, to provide you with advertisements that are tailored to you;

* to determine which are the most popular parts of our Sites;

* to monitor the use of our services and our Sites (frequency and time);

* to monitor the success of a product;

* to determine how often you and other users visit our Sites;

Often these cookies are intended to provide ads that are tailored to you - both on our sites and outside them. This type of advertising is known as "interest-based advertising". Many of these types of cookies belong to our service provider.

4) Session cookies:

We may also use session cookies, for example:

* to allow you to move between the individual pages of our Site without the need to log in again. This practice is known as single sign-on;

* to recognize you when you return to our Site to use our services;

* to take the answers to the tests to show your result;

* to keep the answers to a completed questionnaire form (and not to have to fill in the questionnaire form many times).

How do we use cookies?

We use cookie information to make our websites more enjoyable and easy for users to use and to provide you with a personalized experience on our site.

We also use certain third-party cookies as part of our services. These cookies are managed by the respective sites and are not controlled by us.

You can choose whether to accept cookies or not. If you want to know when your computer receives a cookie, you can set your browser to notify you. This allows you to accept or decline a cookie. Your computer can be set to reject all cookies. If you want to know how to do this, visit aboutcookies.org. Please note that changes to your browser that disable the cookie feature will prevent parts of our Sites from functioning properly, including the login and playback features.

Any future changes to our Cookie Policy will be posted on this page. All changes take effect immediately, except for existing customers, for whom these changes take effect 30 days after their publication, unless otherwise stated.

Yes, you can change your browser's privacy settings to block all cookies; however, this can seriously affect the functionality of the website and its use by you, as many websites may not function properly. Your browser may allow you to delete all cookies when you close it. However, this option also deletes persistent cookies, which can store your preferences and personalized settings on the websites you visit regularly. It is possible to keep the cookies you want, as your browser may allow you to specify which sites you always allow or which sites you do not allow the use of cookies.

Detailed information on how organizations use cookies can be found at: www.allaboutcookies.org

Effective from: 06/15/2021

Last change: 06/15/2021